1. Introduction
Sosteunven ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sosteunven.com or use our car rental services in Singapore.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you provide to us, including but not limited to:
- Name, address, email address, and phone number
- Driver's license information
- Payment information, such as credit card details
- Rental preferences and history
- Information provided when you communicate with us
Information Automatically Collected
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring website addresses
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing reservations and payments
- Sending administrative information, such as rental confirmations
- Sending marketing communications, if you have opted in to receive them
- Responding to inquiries and providing customer support
- Monitoring and analyzing usage patterns and trends
- Enhancing security and preventing fraud
- Complying with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- With Your Consent: We may disclose your information for any other purpose with your consent.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to rectify inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to restrict or object to processing of your information
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not function properly if you disable cookies.
For more information about our use of cookies, please refer to our Cookie Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Sosteunven
35 Orchard Road, #05-01
Singapore 238823
Email: [email protected]
Phone: +65 6266 4611
